Please note our new telephone number is 01923 381 212 - More information
Uponor UK
Head Office
Uponor UK
The Pavillion
Blackmoor Lane
Watford Hertfordshiree
WD18 8GA


*Please note that it may not always be possible for our dedicated Uponor team to answer your call during peak times. As such, we always recommend that you email in the first instance (where possible)*

If you are unable to get through to a member of the team, please press 1 and leave a message. An Uponor representative will get back to you as soon a possible

Our office hours are 8:30am-5:15pm (Monday-Thursday) and 8:30am-4:15pm (Friday)

Project enquiries

Please send your Design and Estimating projects to the email addresses provided below:

If you are experiencing issues with your Uponor underfloor heating system please see the contact details below. We regret that we are unable to support systems or controls Pre Smatrix or products manufactured before 2016

T: 01923 927015

Please note that we are no longer able to support technical enquiries for control systems Pre Smatrix or before 2016.  
Alternatively if you require a quote for a domestic underfloor heating project, please contact:

T: 01923 927000

Support Services

From FAQs to installation manuals, you will find everything you need for the job below

Wiring diagrams

Choose the correct controller and manifold setup wiring diagram for your next installation

Quick Start Guides

View our latest Smatrix wiring diagrams

User and install manuals

View our latest install manuals for plumbing, LHD and underfloor heating

User and install manuals for Velta

View our catalogue of Velta manuals. Please note this product is now obsolete


Find answers to commonly asked plumbing or UFH questions